Frequently asked questions
Purchasing a new holiday home can become a little confusing, with so many different things to remember to ask. Below are some of the most commonly asked questions about our park and holiday home ownership in general.
We hope you find this section useful but if there’s a question not listed below that you’d like to know the answer to – or if there’s something you’d like to discuss further – then call us on 01872 510236 or 07909 967996.
Q. What is the current situation regarding COVID-19?
A. Currently we are in Lockdown so the park is currently closed until we receive further government guidance, once opening date is announced we will open again, we are busy getting the park ready for the next season, so hopefully soon. The office is open to answer your questions about caravans sales.
Q. When is Nancolleth Caravan Park open?
A. Our park is open between 5th March and 5th January each year – and you can take as many holidays as you like in between these dates
Q. Is owning a caravan and renting a pitch common practice?
A. Yes, the purchasing of static caravans on a rented pitch is common and increasingly popular.
Q. Are pets allowed?
A. Sorry, no pets are allowed.
Q. Is there a professional body that regulates owning a caravan and renting a pitch?
A. Yes, the association British Holiday & Home Parks Association (BHHPA) who provide standard contracts that help to ensure your rights are protected. Nancolleth Caravan Park endorse the code of practice of BHHPA
Q. Can family and friends use my holiday home?
A. Yes, use of the caravan is for private use by you, your family and friends. No hiring.
Q. What are running the costs?
A. Until further notice these are as follows;
– There is an annual pitch rental fee £2,200 – £2,750.
– Council Rates £80 (estimate)
– Gas / Water / Electric- metered (billed annually)
– Insurance – £7 per £1,000 insured
Q. Does a holiday home come with warranty?
A. Yes, new holiday homes are supplied with manufacture warranty.
Q. Can we sell our caravan after buying it?
A. Yes, either to a 3rd party or back to Nancolleth Caravan Park.* Commission to a maximum rate of 15% plus VAT if appropriate is payable.
Q. What is a pitch / plot?
A. A pitch / plot is the location within the park on which your caravan is sited.
Q. Do I own the land my holiday home is sited on?
A. No, you are buying your holiday home but renting the pitch on which it stands. For this and the cost of on-going maintenance you pay an annual site fee.
Q. How long may I keep my caravan at Nancolleth Caravan Park?
A. Caravans may remain at Nancolleth Caravan Park until they are 15 years old unless other wise agreed.
Q. What security do I have?
A. We offer you a formal agreement approved by the British Holiday & Home Parks Association for the purpose of a Code of Practice recognised by the Office of fair Trading. This agreement sets out all our obligations to each other.
Q. Can I rent out or sublet my holiday home?
A. No, we don’t have a rental programme; we aim for a quiet peaceful park.
Q. Are tourers, tents allowed?
A. No, this site is static caravans only and is for the exclusive use of our holiday home owners
Q. Who is responsible of maintenance?
A. We manage the maintenance of the shared facilities; laundrette, and gardens. You are responsible for your own caravan. However, we will keep an eye on your home when you are away and assist.
Q. Are there Holiday Park rules?
A. Yes, please ask for copy when arranging a viewing.
Q. What Next…?
A. When you feel ready, why not take a tour of our holiday park by contacting us here or by calling us on 01872 510236.
Q. Is finance available?
A. No, we do not offer finance packages.
Q. What facilities are there at Nancolleth?
A. There is a launderette on site for our guests to use, with washing machines and tumble dryers. There is also a small children’s playground, so the kids can let off some steam!
Q. Can I use my holiday home as permanent home?
A. No, all our static caravans are restricted to holiday use only and our park is closed for two months in the winter. Proof of primary residence required each year.
Q. Can I park my car near my caravan?
A. Yes, there is space to park two cars alongside your holiday property.